My management consulting and team building take many forms:

• Retreat planning and facilitation for organizations and departments
• Team building: Creating a positive, can-do team culture
• Improving communication between managers and employees
• Resolving conflicts, working with difficult people problems
• Coaching managers, supervisors, employees or small groups
• Dealing with difficult people, performance management

Tapping people's potential and solving people problems takes sensitivity, creativity and advanced skills. We tune in to clients' needs and the group's dynamics and then work closely to define and deliver desired outcomes.

I have enjoyed working with many teams over several years.

Together we can:

• Align your group with new business priorities and organizational goals.
• Create ways for your group to celebrate successes, plan, improve teamwork and communication, focus on current issues, gain new skills and have fun together.
• Guide your organizational culture toward more meaningful participation, productivity and profit.
• Hear about employee concerns and workplace roadblocks (when they avoided telling you directly).
• Help people REALLY listen to others' perceptions and needs.
• Help people speak their Truth and ask for what they want.
• Break through communication log-jams, clarify issues, build bridges, give and receive feedback, gain new skills and understanding.
• Re-focus on organizational goals and move past personality issues and history.

She speaks practically to them and stirs heart and minds in problem solving.
	Else Tamayo, Manager of Professional Development University of San Francisco

I was called to intervene in a situation that had escalated out of control ... The story is longer and more involved, but thanks to your instruction, I was more effective as a Human!!! Gracious Thanks.
	Ray Curtis Paratransit, Inc.

The staff was thrilled to have such a productive and motivating day. Susan created an environment in which employees took some important risks.
	Mary E. Kitchen, Manager, Dept. of Viticulture and Enology UC Davis