I wanted to let you know I received a lot of good information, both review and new, from the Coaching Staff class at UCD today. Your presentation was straight forward and concise. I know I will use the handout instead of putting it in a file drawer. I appreciate the way you checked in with us to make sure the group was getting what they wanted.
	Sandra Fielden, Dept. of Environmental Horticulture UC Davis

Skillful coaching maximizes your employees' competence and commitment. You and they collaborate to get the job done, focus on priorities, and develop their skills. My practical, skills-based program helps you coach employees to be more focused, productive, proactive and accountable.

Benefits:

• Understand the uses and benefits of coaching.
• Assess your coaching skills.
• Listen, read non-verbal behavior, help employees plan and problem solve, give constructive feedback.
• Confront difficult behavior.
• Motivate employees.
• Avoid criticism and rescuing.
• Develop a coaching plan.