Susan's natural teaching ability, genuine warmth and knowledge of the subject matter contributed to the success of the program.
	Janyce Wilborn, HR Manager Aetna Health Plans, Concord, CA

My years of experience in business, teaching and research give my work depth, flexibility and creativity. Throughout my teaching and consulting career, I have consistently helped others explore these questions:

• How can we inspire responsibility, participation and creativity in others?
• How can we work together to get the job done?
• How can we become more aware of ourselves and our impact on others?
• How can we build relationships that are genuinely good for everyone involved?

Clients say that I am one of those rare, inspiring, practical consultants who seems to know what participants need. Why is 94% of my work repeat business? It's my hard work, responsiveness to clients and commitment to results. I love what I do.

I am often asked to train whole organizations or large departments. A few examples:

• InVision
• Pacific Bell
• Bechtel
• America President Lines
• CA State Automotive Association
• UC Berkeley
• UCSF
• UC Davis
• UC Santa Cruz
• San Francisco General Hospital
• Stanford University

A consistent response to my Supervisor Training is, "This is the way we want to be managed. Please give this training to our managers."

Here are a few highlights about me:

My work experience on human empowerment and community values has taken many forms over the years:

• President, Christy Consulting, Inc.
• Organizational development / management consultant
• Workshop leader, training designer
• Professional speaker
• Management coach
• Corporate vice president - HighGain, Inc.
• TV talk-show host - REACHing the Disabled
• Tenured Psychology professor - Asnuntuck College, Enfield, CT
• Faculty Advisor - Women's Center, Disability Program
• Volunteer counselor and group leader - Center for Attitudinal Healing
• Volunteer - Marin County Juvenile Hall
• Planned Parenthood

• Ph.D. in Counseling Psychology - My dissertation research is on self-esteem.
• MA in Psychology - Thesis: A Consideration of Organizational Problems
• National Speakers Association
• Institute of Management Consultants
• California College Teaching Credentials in Business and Psychology

Certified Management Consultant

I have earned the highest designation awarded by the Institute of Management Consultants, the Certified Management Consultant, CMC.

Candidates for the CMC undergo a thorough investigation of their consulting experience; are interviewed by a panel of senior consultants who verify their competence; and, they pass a rigorous ethics exam, making the commitment to abide by it.

Less than 1% of all consultants have achieved this level of performance.

My Interests:

• Adult learning and potential, collaboration, communication
• How to focus on tasks AND build healthy relationships within organizations
• The practical application of psychology to organizations and teams